$0 to $5M ARR bootstrapped, solo founder. My new challenge: bootstrapping a new SaaS in public from $0 to $10M ARR in 3 years w/ 50%+ profit margins. Founder & CEO @ GrooveHQ.com & Helply.com 👋 I'm Alex, and here's my story in a nutshell: - Founded 3 businesses: one sold for 8-figures, the other valued at $40M+, and my latest is just starting up - Early #buildinpublic founder with Groove’s Journey to 100K blog - Featured in 100+ media outlets 📈 $0-$5M ARR without funding with Groove 🎯My new challenge: Bootstrapping a new SaaS in public from Zero to $10M ARR in 3 years w/ 50%+ EBITDA 💸 Sharing my learnings on building highly profitable, capital efficient, lean, bootstrapped SaaS business What you'll get by subscribing to my newsletter: 🚀 Actionable tips to grow a profitable SaaS business 📚 Education around the future of AI in customer service 🔥 Transparent & actionable advice, no fluff 💼 Exclusive updates on growth Ready to build the highly profitable, capital-efficient, bootstrapped SaaS of your dreams? I’ll be sending a weekly newsletter documenting my journey from Zero to $10M ARR with Helply and business growth tips + tricks - so hit that “Subscribe” button!
We solved the ‘data source’ problem for training AI agents 💪
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Hey Reader, Most AI agents fall short because the data behind them is weak. You don’t know what to train them on. Or you add what you have, but aren’t sure if it’s sufficient. And that’s where it breaks. It’s a data source problem. When we set out to build Helply, that was one of our biggest findings; lack of optimized data was killing AI agents. We went out and solved that problem with Knowledge Bridge™. Knowledge Bridge™ runs your support tickets against your knowledge base, finds the gaps, and suggests what’s missing. That alone can boost instant AI resolutions by 15% to 20%. Would you like us to help you find the gaps in your knowledge? Here’s a quick video to show you how it works: Interested? Fill out this 30 second survey and we'll be in touch. This offer is only for those currently using Groove, Zendesk, or Freshdesk. Other help desks are being integrated but aren't ready just yet. - Alex CEO and Founder p.s. On this call, we’ll import your support tickets and evaluate them against your knowledge base. Your output will show a list of articles you should create to fill these gaps (with AI suggested answers based on support ticket resolutions). You’ll get a real report. No fluff. Just a list of what’s broken and how to fix it. |
Alex Turnbull
$0 to $5M ARR bootstrapped, solo founder. My new challenge: bootstrapping a new SaaS in public from $0 to $10M ARR in 3 years w/ 50%+ profit margins. Founder & CEO @ GrooveHQ.com & Helply.com 👋 I'm Alex, and here's my story in a nutshell: - Founded 3 businesses: one sold for 8-figures, the other valued at $40M+, and my latest is just starting up - Early #buildinpublic founder with Groove’s Journey to 100K blog - Featured in 100+ media outlets 📈 $0-$5M ARR without funding with Groove 🎯My new challenge: Bootstrapping a new SaaS in public from Zero to $10M ARR in 3 years w/ 50%+ EBITDA 💸 Sharing my learnings on building highly profitable, capital efficient, lean, bootstrapped SaaS business What you'll get by subscribing to my newsletter: 🚀 Actionable tips to grow a profitable SaaS business 📚 Education around the future of AI in customer service 🔥 Transparent & actionable advice, no fluff 💼 Exclusive updates on growth Ready to build the highly profitable, capital-efficient, bootstrapped SaaS of your dreams? I’ll be sending a weekly newsletter documenting my journey from Zero to $10M ARR with Helply and business growth tips + tricks - so hit that “Subscribe” button!
The Zero to $10M ARR Newsletter The Zero to $10M ARR Newsletter is powered by Helply. Helply answers customer questions 24/7 so you can focus on more important work. Join the VIP program and we'll guarantee 50% resolution rate in less than 60 days. $180K VP of Sales. Zero sales. $200K dev. No product shipped. My $2M lesson in hiring backwards. I burned millions trying to ‘look like a real company’: Here are some of the expensive hires that killed my runway: VP Sales ($180K base) when we had...
Today, I walked the founder of a Y Combinator unicorn company through a fascinating a-ha moment. I was setting his company up in Helply and he discovered something most companies never find: A way to autonomously identify and fill knowledge gaps. Instead of the usual generic AI setup where you “crawl your website and call it a day,” something different happened. Helply’s AI: analyzed their support history identified 50 specific knowledge gaps and filled them systematically. For the first...
The Zero to $10M ARR Newsletter The Zero to $10M ARR Newsletter is brought to you by Helply. Most support teams don’t realize it, but outdated knowledge bases bleed time and money. Helply changes that. Our AI auto-detects missing answers, updates content, and keeps your support accurate without the manual grind. No more endless rewrites or frustrated customers. Ready to see the gaps in your system? Book a call and we’ll audit it live. No fluff. Just real insights. From LinkedIn message to...